Gathering the leaders in Fund Management Operations across the traditional and alternatives space

The UK and continental European fund management sector has undergone a period of turbulence, driven by an increase in regulatory scrutiny and new legislation, a demand for justified fees, performance pressures, a growing appetite for alternatives, more diversified portfolios & launching in emerging markets.

We’ve supported fund managers learning on each of these subjects and more, through 8 popular reports, focused on fund management operations, aimed at senior fund management professionals in general operations, technology and data/information, plus risk, compliance and regulatory roles.

We're launching The Fund Management Operations Summit, a 1-day forum for senior operations professionals to gather together in one place, to hear from leading figures in their industry and participate in break-out forums debating challenges and opportunities, in a ‘closed-door’ environment.

Places are limited and available on a first come, first served basis. Only professionals in operational roles within investment groups or representatives of regulatory bodies are invited or can apply to attend this exclusive event. No passes are available for commercial providers except for conference sponsors.

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9:25 – 10:05 Key note speaker: The FCA’s view on regulations affecting the traditional and alternative investment management sectors


Nick Miller, Head of Investment Management Supervision, Financial Conduct Authority

10:05 – 10:45 Panel debate: Developing current operating functions – identifying efficiency improvements; launching new traditional and alternative products, and enhancing client reporting


Baptiste Aboulian, Managing Editor, Ignites Europe

Confirmed Panellists:

Mike Tumility, Director of Operations, Global Operations, Aberdeen Standard Investments

Richard Day, Chief Operating Officer, ML Capital

Gem Pushpaharan, Global Head of Operations, Allianz Global Investors

10:45 – 11:50 Section Closing Remarks by Confluence

10:50 – 11:10 Networking break in Exhibition and Refreshments room

11:10 – 12:10 Workshop rounds 1 – 2*: see following page for listing of available Summit topics

12:10 – 12:50 Key note speaker: Operational alpha – future-proofing your operating model in a complex environment

Invited Speaker:

Markus Ruetimann, Chief Executive Officer, Hardy London, former Group Chief Operations Officer, Schroders

12:50 – 13:50Buffet Lunch in Exhibition and Refreshments room

13:50 – 15:20 Workshop rounds 3 - 5*: see following page for listing of available Summit topics

15:20 – 16:05 Panel debate: Operational risk management: preparing for Brexit, enhancing third-party due diligence and oversight, and combatting cyber and wider financial crime threats


Adam Donoghue, Partner, Maples and Calder

Confirmed Panellists:

Michael Murphy, Chief Operating Officer, Inverewe Capital

Alexandru Agachi, Chief Operations Officer, Empiric Capital

Jorge Morley-Smith, Director, International & Brexit, The Investment Association

16:05 – 16:10Closing remarks and end of event

16:10 – 17:30Drinks Reception in Exhibition and Refreshments room 

*Workshop Format and Subjects

Our Workshops form a unique aspect of our Summits and allow operational professionals the opportunity to engage with one another on subjects they’ve stated they’re interested in, during our background research phase. Sponsors may host a Workshop.

Five Workshop topics from those listed below will be covered during the Summit. All the listed subjects were put forward by senior operational professionals as part of a market research project we carried out to draft the Summit agenda.

Should a sponsor wish to put forward a subject for consideration that is not listed below, then we are open to additional topics. However, only subjects that we believe the fund operational professionals will actively participate in, will be seriously considered and accepted.

For more information on the Workshops, please contact Maire McGuire at

Topics of interest:

  • Outsourcing processes through technology – to be hosted by Maples Fund Services
  • Understanding input: methods to managing more, including scaling operations, with decreasing budgets – to be hosted by EY
  • Cyber security: planning for, recognising and combatting the risks – to be hosted by Omri Kletter, Head of Fraud Solutions, EMEA, Actemize UK
  • Case study - re-designing the operational department beyond MiFid II – to be hosted by Alexandru Agachi, Chief Operations Officer, Empiric Capital
  • Developing due diligence practices and providing greater client transparency – to be hosted by Milestone Group

Alexandru Agachi

Chief Operations Officer, Empiric Capital

Richard Day

Chief Operating Officer, ML Capital

Adam Donoghue

Partner, Maples and Calder

Pauline Hawkes-Bunyan

Director, Risk, Compliance & Tax, The Investment Association, Tax Director, Aviva Investors

Nick Miller

Head of Investment Management Supervision, Financial Conduct Authority

Michael Murphy

Chief Operating Officer, Inverewe Capital

Gem Pushpaharan

Global Head of Operations, Allianz Global Investors

Markus Ruetimann

Chief Executive Officer, Hardy London, former Group Chief Operations Officer, Schroders

Mike Tumility

Director of Operations, Aberdeen Standard Investments 

Baptiste Aboulian

Managing Editor, Ignites

Paul Roberts

Managing Director - EMEA, Milestone Group

Tom Pfister

Global Head of Regulatory Reporting Solutions, Confluence

Omri Kletter

Head of Fraud Solutions, EMEA, NICE Actimize

Reema Kotecha

Senior Manager, Wealth and Asset Management Advisory, EY

Reema Kotecha

Senior Manager, Wealth and Asset Management Advisory, EY

Gary Logan

Director, Wealth & Asset Management, EY

Jorge Morley-Smith

Director, International & Brexit, The Investment Association

Lead Sponsor

Maples Fund Services is part of the Maples Group and a leading independent global fund services provider operating in key onshore and offshore financial centres across the Americas, Europe, Asia and the Middle East. Maples Fund Services offers a wide range of services, including accounting, middle office, risk reporting and administration services to onshore and offshore hedge funds, fund of funds, private equity and real estate funds, marketplace lending funds, family offices and managed account platforms. Its clients include investment management firms, institutional investors, pension plans and global financial institutions. Maples Fund Services’ expert teams and innovative technology provide clients with high quality service, consistent and timely reporting and adaptable solutions to address their ever-changing needs.

Associate sponsor

CME Group is the world leading and most diverse derivatives marketplace, handling 3 billion contracts worth approximately $1 quadrillion annually (on average). The company provides a marketplace for buyers and sellers, bringing together individuals, companies and institutions that need to manage risk or that want to profit by accepting risk.


Milestone Group provides advanced software solutions for asset managers, fund product manufacturers, fund distributors, life and pension companies, and fund service providers.

Our pControl funds processing platform is a unique application environment that addresses a wide range of global funds industry requirements, delivering competitive positioning and operational efficiency.

Associate sponsor

EY is a leader in serving the financial services industry.

EY is one of the largest professional services organizations in the world, employing over 212,000 people. We are a leader in serving the financial services industry, with a globally connected team of 26,000 people focused on financial services and nothing else – providing assurance, tax, transaction and advisory services to the banking and capital markets, insurance, and wealth and asset management sectors.

Refreshments Sponsor

Uniquely positioned as the single vendor that solves the broad array of complex data-driven challenges for global investment managers, Confluence provides a data-centric platform of solutions which share value across products – from data integration and governance to calculation, output and reporting – to increase efficiency, grow revenue and reduce risk.


About Financial Risk Solutions (FRS)Address The Current Top Issues Facing the Global Asset Management Sector with Award* Winning Dedicated Software from Financial Risk Solutions for Oversight, IBOR, Shadow NAV or In-House Back Office and Regulatory Reporting.

Funded in Ireland in 1999 by actuaries and IT specialists, Financial Risk Solutions Ltd (FRS) is a leading provider of unit pricing, investment administration, asset reporting and compliance oversight software specifically designed for the Life Assurance and Asset Management industries. FRS offer a proven range of modular, intuitive technology solutions which allow customers to pro-actively monitor and administer investments as well as mitigate risk by continually monitoring breaches and exceptions to critical investment processes. These solutions include: Invest|Pro™, Invest|GRC™ and Invest|OPS™.

By listening to those in the industry, we create a shortlist of individuals who most influence and inspire those around them and invite them to contribute to our reports and events by:

  • Contributing a thought piece on an issue raised in the market research
  • Participating in or moderating a roundtable with other industry leaders
  • Participating as an interviewer or interviewee
  • Producing a case study white paper written with a client or supplier
  • Taking part in a head to head debate with another respected industry professional.

We are always open to suggestions of suitable contributors for future topics.

Call +44 (0) 207 1931 487 or send a message